There’s a slightly strange expectation in professional life that your relationship with your manager shouldn’t matter quite as much as it clearly does.
Organisations will spend millions discussing transformation strategies, AI adoption, productivity frameworks, engagement surveys and office snacks that apparently now constitute “culture”, while quietly ignoring the fact that most people’s experience of work is heavily shaped by one fairly simple thing:
Who they report to.
If your manager is supportive, clear, calm under pressure and reasonably emotionally stable, work tends to feel manageable, even when it’s hard. If they’re erratic, political, passive aggressive, controlling or incapable of communicating without turning every Teams message into a hostage negotiation, work can become exhausting remarkably quickly.
And unfortunately, most people will experience at least one manager in their career who makes them question not only their job, but occasionally their entire personality.
The first thing worth saying is that not liking your manager does not automatically make you difficult, unprofessional or incapable of “taking feedback”. Sometimes people genuinely aren’t very good managers. Promotion and leadership capability have never been as tightly linked as companies like pretending they are.
Some people are promoted because they were high performers.
Some because they stayed long enough.
Some because nobody else wanted the role.
And some because they once updated a CRM correctly in 2019 and have been living off the reputation ever since.
That said, there’s also a danger in immediately deciding your manager is terrible simply because working styles clash.
Not every frustrating manager is toxic. Some are just different to you. A highly structured manager can feel suffocating to somebody independent. A very hands-off manager can feel absent to somebody who likes guidance. Some people communicate bluntly and efficiently, others need more reassurance and context. Most workplace tension actually lives somewhere in these grey areas rather than in outright villainy.
One thing that’s become increasingly obvious in the last decade is that people often assume there is such a thing as a universally “good” manager, when in reality a huge amount of management success comes down to compatibility.
Some people thrive under highly autonomous leadership. Give them a loose objective, stay out of the way and trust them to figure it out. Other people absolutely hate that environment because ambiguity creates stress. They want structure, regular check-ins and clear expectations. Neither person is wrong, they simply respond differently to different styles of leadership.
This is partly why one employee can describe a manager as “the best boss I’ve ever had” while another on the same team is quietly updating their CV.
Research from Gallup has repeatedly shown that managers account for roughly 70% of the variance in employee engagement scores, which is enormous when you think about it. What’s interesting though is that engagement itself is often tied less to whether a manager is universally liked and more to whether employees feel clarity, trust, recognition and psychological safety in the relationship.
In other words, people can tolerate a manager who is demanding, blunt or intensely results-oriented if they also feel the environment is fair, predictable and honest.
What people struggle with is inconsistency.
A manager who changes priorities daily, gives vague feedback, avoids difficult conversations or creates political uncertainty tends to generate anxiety because employees never quite know where they stand. Human beings are surprisingly resilient when conditions are hard, but much less resilient when conditions are emotionally unpredictable.
It’s also worth recognising that many people unconsciously recreate dynamics at work that either suit or completely clash with their personality. Someone highly independent may instinctively resist oversight and interpret normal management involvement as micromanagement. Equally, somebody who values reassurance and collaboration may find very detached leadership cold or uncaring.
Understanding this about yourself is genuinely useful because it helps you separate:
“This management style doesn’t suit me particularly well”
from:
“This person is objectively a terrible manager.”
Those are not the same thing, although they can obviously overlap.
There’s also a tendency now for social media to flatten all management experiences into extremes. Every difficult boss becomes “toxic”. Every awkward conversation becomes “gaslighting”. Every request for accountability becomes “micromanagement”. Some managers absolutely are unhealthy, but sometimes what’s actually happening is simply a mismatch between communication styles, expectations and working preferences.
For example, one of the more common tensions in modern workplaces is between highly process-driven managers and highly creative or entrepreneurial employees. The manager wants consistency, updates, forecasting and visibility. The employee wants freedom, speed and less admin. Neither side is necessarily irrational, they’re often optimising for different things.
The problem is that without awareness, both sides start attributing negative intent to perfectly understandable behaviour.
The employee thinks:
“They don’t trust me.”
The manager thinks:
“They’re chaotic.”
Meanwhile both are technically correct from their own perspective.
Before deciding what to do, it’s worth stepping back and asking yourself a more useful question:
What specifically is making this relationship difficult?
Because “I don’t like them” is emotionally true, but not operationally useful.
Are they unclear?
Do they micromanage?
Do they avoid difficult conversations?
Do they constantly change priorities?
Do they make everything feel urgent?
Do they publicly undermine people?
Do they create anxiety in meetings?
Or are they simply one of those leaders who somehow turns a fifteen-minute update call into an emotional energy tax?
The clearer you are about the actual issue, the easier it becomes to work out whether the relationship is fixable or fundamentally unhealthy.
A useful exercise is asking yourself a few fairly honest questions:
Because sometimes improving the relationship is less about changing the manager entirely and more about understanding how to work together more intelligently.
Oddly enough, some of the strongest professional relationships are built between people who initially found each other deeply irritating.
A lot of people make the mistake of allowing frustration to become a running internal narrative. Once that happens, every interaction starts reinforcing the story you already believe. Emails sound sharper than they are. Neutral comments feel loaded. Minor feedback feels personal. You start mentally preparing rebuttals before conversations have even happened.
And to be fair, sometimes your instincts are correct. But it’s still important to separate evidence from accumulated irritation.
One useful test is asking yourself whether the manager consistently affects your ability to do good work.
A good manager does not have to become your best friend. They don’t need to be endlessly warm, inspirational or performative in the modern LinkedIn sense of leadership where every conversation apparently ends with somebody “feeling seen”. But over time they should help create clarity, trust and momentum. You should broadly understand what’s expected of you and feel like you can speak honestly without triggering organisational theatre.
If instead you constantly feel tense, cautious or smaller around them, it’s worth taking seriously.
That doesn’t mean every difficult interaction is unacceptable. Some managers are demanding because the environment itself is demanding. Sometimes hard feedback is necessary. Sometimes performance genuinely isn’t where it needs to be. One of the less fashionable truths of modern work is that discomfort and growth are often fairly closely related.
But there’s a difference between being challenged and being diminished.
A good manager may push you hard while still making you feel respected. A bad one often leaves you confused, defensive or quietly exhausted for reasons that are difficult to explain to other people without sounding dramatic.
If you think the relationship is repairable, the best approach is usually a calm and direct conversation before resentment fully calcifies into passive aggression and career suicide.
This doesn’t need to become some emotionally charged confrontation in a glass meeting room while somebody from HR nods sympathetically and writes absolutely nothing useful down.
Usually, a much simpler conversation works better.
Something like:
“I think I work best when expectations are really clear, and recently I’ve struggled a bit to understand priorities.”
Or:
“I’d value more direct feedback in the moment because I sometimes find out too late that something wasn’t right.”
The important thing is that you’re describing impact rather than attacking character. Once conversations become “you always…” or “you never…”, people stop listening and start defending themselves.
And yes, this can feel unfair. There’s often an uncomfortable expectation that employees should learn how to “manage upwards”, which is corporate language for carefully handling another adult’s inability to communicate properly.
Still, it’s usually worth attempting.
Managers are often carrying pressure most employees never fully see. Targets, hiring issues, politics, reporting lines, restructuring, budget pressure and general organisational chaos have a habit of leaking into behaviour. Again, this doesn’t excuse poor leadership, but it can stop you personalising everything quite so heavily.
Of course, there are also situations where the problem goes beyond personality clashes or communication styles.
If your manager is manipulative, humiliating, discriminatory, vindictive or consistently unethical, this moves into very different territory. In those situations, the goal stops being “improving the relationship” and becomes protecting yourself professionally and emotionally.
Document important interactions.
Keep communication clear and professional.
Avoid retaliatory behaviour.
Build relationships outside your direct reporting line.
Speak to trusted senior people where appropriate.
And if the environment continues damaging your wellbeing, it is entirely reasonable to leave.
There’s a slightly romanticised idea that resilience means tolerating misery indefinitely, as though staying in a dysfunctional environment somehow proves strength of character. Usually it just proves you’ve normalised stress.
People stay far too long under bad managers because they convince themselves things will eventually improve, particularly in companies that continually promise change just after the next reorganisation, strategic reset or leadership offsite in a hotel with suspiciously expensive biscuits.
Sometimes things do improve.
Sometimes they absolutely do not.
And while leaving a role can feel risky, staying somewhere that steadily chips away at your confidence can be just as costly over time.
A difficult manager can distort your experience of work because they shape so much of your day-to-day environment. If somebody controls feedback, visibility, opportunities, meetings, pressure levels and communication style, it becomes very hard to separate the job itself from the relationship you have with them. That’s why people often end up saying they hate their job when actually they hate working for a particular person.
The danger is that over time this starts bleeding into your confidence. You second-guess yourself more, speak less in meetings, overanalyse emails and feel anxious before fairly normal conversations. Good people can end up feeling surprisingly small in environments that simply aren’t right for them.
At the same time, not every uncomfortable management relationship requires an immediate exit plan and a dramatic LinkedIn post about “choosing peace”. Some of the most valuable professional growth comes from learning how to work with people who think differently to you, communicate differently to you and occasionally frustrate you.
The important thing is understanding the difference between friction and harm.
One is part of working life.
The other slowly changes who you are.
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